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RETURNS POLICY
RETURNS POLICY
How returns work.
Our Policy
E Peps is committed to your satisfaction.
If you have an issue with your order, please contact us within 7 days of delivery and we will work with you to make it right.
Damaged or Incorrect Orders
If your shipment arrives damaged, incomplete, or incorrect, contact our support team within 7 days of delivery.
To expedite review, please include:
- Your order number and full name
- Clear photos of the affected item(s) and packaging
- A brief summary of what occurred
After verification, a replacement or refund will be issued for any affected product, subject to inventory availability and validation of the claim.
Customer Support: hello@example.com
Important Notes
- Orders cannot be canceled or modified once shipped.
- Replacements are not guaranteed if sufficient documentation or evidence is not provided.
- Shipping costs are non-refundable unless an error originated from our facility.
If you have any questions or concerns, please contact us at:
hello@example.com